NetSource excels in their support and reaction time. Everything they do is pro-active to problems. Everything they do is exactly how I would run my data center if I had one.
NetSource has an impressive facility; but honestly, I just liked the people there. They are honest, straight-talking people, and very service oriented.
Size matters. A lot of big companies will play a game of ‘hot potato.’ This is one thing they are doing right: they are reliable and respond quickly.
[They] are the best, as always and make it a point to go above and beyond what would be considered ordinary customer care. I appreciate that a lot.
As always, you guys are first class all the way. You're all seriously awesome.
Your service is very good and appreciated.
They go beyond. It’s not just someone on the other end. It’s someone who is knowledgeable and cares about their job. All technical stuff aside, NetSource is the personal touch.
They are committed to quality of service... They want to do the very best job for their customers. It’s their culture.
I had brought up this issue previously and had written it off as something I was doing wrong. Then I got a message from support saying they had identified the problem and fixed it (after the initial [ticket] was marked resolved). Makes me feel like you're really trying to do a great job for me. Thanks!